Social Intents

What is Social Intents?

Social Intents is a live chat software that enables businesses to communicate with their website visitors via messaging tools such as Microsoft Teams, Slack, Zoom, or Webex. It has over 75,000 customers and provides real-time customer support, which helps businesses grow and close more deals online. The software offers various features and benefits, including customizable chat widgets, unlimited team members, and third-party integrations.

Social Intents Features:

• Real-time customer support via messaging tools
• Customizable chat widgets with pre-chat surveys, quick replies, proactive chat invitations, targeting rules, and other customization options
• Unlimited team members with no per-agent pricing
• Third-party integrations with CRM, ticketing, and lead systems

Social Intents Benefits:

• Improved customer satisfaction through real-time support
• Increased revenue by engaging potential customers and closing more deals
• Easy setup and deployment with rapid testing capabilities
• Customizable chat widgets for better user experience
• Unlimited team members for efficient communication
• Third-party integrations for seamless data management

Use Cases:

• E-commerce businesses can provide real-time support to customers who have questions or issues with products or services
• B2B companies can engage potential customers and close more deals by offering real-time support and assistance
• Customer service teams can improve response times and provide better support to customers through messaging tools
• Sales teams can engage potential customers and close more deals by offering real-time support and assistance